Trading is an ancient process that started with the civilization of the human race on earth. However, the buying and selling process has evolved, i.e., from the barter system to digital payments. The order management system has evolved as people started spotting the loopholes in the existing systems. The traditional order management system has various inaccuracies and lacks flexibility. As the QuickBooks online eCommerce integration makes your inventory work seamless similarly, the Distributed Order Management system works to fuse your organization by blending numerous techniques that provide visibility to the complete inventory across your supply chain. It performs this by checking the bottom line and hampering the customer experience.
In recent years, the retail industry has become customer-centric, and the stocks are more than ever to fulfill the demand. Businesses need the ability to purchase goods from multiple platforms and channels in various ways.
What Is Distributed Order Management?
Distributed Order Management (DOM) is a technique for streamlining fulfillment to ensure that orders are filled efficiently and at a minimal cost. Distributed order management systems automate processes, including order splitting, shipping, order routing, reordering, inventory management, and inventory forecasting, to assist in arranging this procedure and enhancing the supply chain.
Businesses want to purchase products through many channels, switch between platforms, and even place an online order straight from a store and have it delivered in a method that works for them. Ecommerce platforms and physical stores must collaborate. So, it is crucial to integrate various systems without affecting the user experience.
A DOM system has been developed to make it easy to fulfill the demand for the goods, which stems from the shift in the industry. The distributed order management system unifies the business in the increasing omnichannel complex business.
With the continuous evolution of eCommerce technology, such as multilingual eCommerce management stores in the age of social media, third-party business platforms, and applications, the brand has been forced to accommodate as quickly as possible. It has made inventory management more challenging, which makes a need for backend technology to support the organizations to consummate these expectations in a cost-effective, efficient, and flexible way. A Distributed Management System supports the brands to boost brand trust, enhance customer satisfaction and deliver high-quality customer service.
What are the features of a DOM system that benefits wholesalers?
The core objective of this system is to improve the wholesale process and manage inventory and wholesale orders across your organization. Rapid replenishment of goods and order fulfillment is essential for manufacturing units and wholesalers that need to optimize spending while maintaining the integrity of their partner businesses.
DOM assists b2b and wholesale industries in streamlining the replenishment of stocks by integrating the various technologies used to place more orders. They made this tremendous task easy by making a central platform with a single viewpoint of each product in the inventory. This advanced system allows modern wholesale organizations & manufacturing units to control the inventory sustainably and ensure that all the inventory components are in the right place. It ensures the balance of the demand of the businesses by balancing the inventory levels, improved budget control, and proper use of existing assets.
For example, Quickbooks online e-commerce makes the accounting of your business more accessible and more efficient and reduces the possibility of human error. In the same manner, DOM also assists your business in growing sustainably by reducing manual efforts.
Integrating these single orders and global views of inventory, supplier, and shipment also influences the end-user experience as it enables manufacturing organizations & wholesalers to meet the core promises of their business, such as timely delivery and good customer care. Last but not least, negative customer feedback, such as last-minute order cancellation and late shipment, can deteriorate the reputation of your business, and DOM helps your organization to get ahead of all of these issues.
The static model is one of the significant problems for organizations that rely on legacy infrastructure. These infrastructures are not flexible enough for the digital age business. However, the DOM is specially built for the new standards to handle such complexities. They provide access to various fulfillment methods by integration which makes optimization easier in all the stages of the fulfillment process without integrating more complexity into the organizations.
How Does Distributed Order Management work?
Retailers and small business owners are now more dependent on and affect order fulfillment and inventory management systems. There are various reasons to use the DOM system, such as:-
- Syncing storefront and eCommerce platform locations to provide customers the facility to make the online purchase
- Consolidate shipping of the orders placed by the same customer
- Rate shopping across various shipping partners to get the best prices and fastest delivery time
- The efficient and quick ordering process
- Faster experience for the customers
These features collectively allow the customer to have excellent command over their purchase with assistance to track your delivery if you plan online shopping from the different channels. DOM is not only limited to the D2C business; you can avail of these systems in the B2B model, which brings a higher level of flexibility, synchronization, and visibility with the distributors and wholesale partners.
Why Is There a Strict Need to Integrate Distributed Order Management in Wholesale?
Improve Automation: The various IT systems were made, designed, and sold to organizations before the rise of the omnichannel concept. The new technique made it easy to operate your business across multiple channels. You can provide an easy and seamless customer experience to your customers by using the right automation system for your business.
Customization: DOM enables you to make your rules and parameters as per the need of your business. Establishing your brand’s relevant rules and synchronizing the inventory, pricing, information, and fulfillment data flow becomes easier. It creates a more consistent and logical system to adapt to the new data.
The traditional legacy system is only used to process orders in the wholesale business. However, DOM focuses more on accommodating various techniques and methods for order fulfillment in the wholesale industry. It makes it possible by integrating it with third-party businesses and suppliers. DOM streamlines the complete fulfillment process for every order by being transparent in the presentation and collection of the data.